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Support Services
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Home Services Services |
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Vegayan provides excellent post implementation support service. Our experienced team provides level 1, level 2 and level 3 technical support, incident management and problem resolution.
Vegayan provides hands-on product training help your team optimally use SiMPLuS products. It familiarizes users with the graphical interface and shows them how to use the product in common scenarios. Administrator training additionally covers administration and management of the system.
For complex networks and customized solutions, customer-specific support can be provided by our domain experts.
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Deep knowledge and expertise
- Well experienced and highly trained technical team ensuring successful, on-schedule deployment
- Ethernet and MPLS experts with in-depth knowledge of network technologies, protocols and standards, as well as project management expertise
- Solutions deployed at Network Operations Centers (NOCs) and Operation & Maintenance Centers (OMCs)
- Installation, Customization and Integration with other OSS/BSS systems
- Product training modules enabling optimum utilization
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